VA Western Colorado Health Care System
About the VA Western Colorado Health Care System
The VA Western Colorado Health Care System serves 37,000 veterans residing on the Western Slope. The VA Western Colorado Health Care System consists of one facility located in the city of Grand Junction; a Community Based Outpatient Clinic (CBOC) in Montrose, serving the southwestern Colorado counties; and a telehealth outreach clinic in Craig, serving northwestern Colorado and southwestern Wyoming. The VHCS operates 53 beds comprised of 23 acute care and 30 Transitional Care Unit beds. The VHCS provides primary and secondary care including acute medical, surgical, and psychiatric inpatient services, as well as a full range of outpatient services. The VHCS was the recipient of the 2001 Presidential Award for Quality and the 1999 Robert W. Carey Quality Award Trophy. It is the first and only organization ever in VA to earn the Presidential Award for Quality.
VA Western Colorado Health Care System exists to serve the veteran through the delivery of timely quality care by staff who demonstrate outstanding customer service, the advancement of health care through research, and the education of tomorrow's health care providers.
VA Western Colorado Health Care System will be recognized locally, regionally, and nationally as a leader in quality patient care, positive customer service, medical/allied health education, health-related research, and employment opportunities.
Key Business Drivers
Our key business drivers are quality, financial integrity, patient satisfaction, and employee satisfaction.
Core Values: We are dedicated to upholding and preserving the values defined in the I-Care program:
Integrity: Act with high moral principle. Adhere to the highest professional standards. Maintain the trust and confidence of all with whom I engage.
Commitment: Work diligently to serve Veterans and other beneficiaries. Be driven by an earnest belief in VA's mission. Fulfill my individual responsibilities and organizational responsibilities.
Advocacy: Be truly Veteran-centric by identifying, fully considering and appropriately advancing the interests of Veterans and other beneficiaries.
Respect: Treat all those I serve and with whom I work dignity and respect. Show respect to earn it.
Excellence: Strive for the highest quality and continuous improvement. Be thoughtful and decisive in leadership, accountable for my actions, willing to admit mistake, and rigorous in correcting them.